Return Policy — Parthpooja Skip to content
Free Shipping For all order & UP TO 10% Off On UPI Payment (Order Above ₹1000)
Free Shipping For all order & UP TO 10% Off On UPI Payment (Order Above ₹1000)

Return Policy

We take utmost care to ensure delivering our products in a good condition. If the received product(s) is/are damaged/received a wrong product/the product is defective, customers can return the products to us for an exchange or credit note. Refer with the below bullets to know our policy.

  • Product is eligible for return/exchange only when its damaged/defective/wrong product from order.
  • Must be unused/ in its original condition.
  • Return the product within 10 days of receipt of goods.
  • Unboxing Video Must attach an email

Return/Exchange Procedure

  1. Write to us the reason for returning with the order number to our Email (parthpoojastore@gmail.com)
  2. Silver Giftry acknowledges you after verifying the issue.
  3. After our acknowledgement, kindly send the product to our address via any of the popular courier services. Address: 10/804, Chandravila Apartment, Shop No.3, Ratanshankar Master Street, Ambaji Rd, Gopipura, Surat, Gujarat 395003.
  4. Send us the courier tracking number to our our Email (parthpoojastore@gmail.com)
  5. Contact our customer response for any other clarifications at +91 99796 89548
  6. After the product is received, our team verifies it for its condition.
  7. After verification success, we will send you the credit note for the same value of the product.
  8. This credit note can be utilized against any future purchase from our WhatsApp either immediately or within 10 days from the date of a credit note.
  9. Please WhatsApp us the credit note ahead of making your future purchase.
  10. There will be no NO CASH REFUNDS unless the manufacturing defect.

 

Important Notes

  • Shipping Charges, VAT and duties are not refundable.
  • Return Shipment is at customer's cost
  • Payment Gateway charges, if applicable, will not be refunded. These are billed directly by the payment gateway and are not refunded. For ccAvenue payment gateway.
  • All aforementioned charges are inclusive of applicable GST (18%)
  • Returns will take 7-10 business days to process (from the receiving date of the product at our address).